Operation Analytics and Investigating Metric Spike

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Operation Analytics is the analysis done for the complete end to end operations of a company. With the help of this, the company then finds the areas on which it must improve upon. You work closely with the ops team, support team, marketing team, etc and help them derive insights out of the data they collect.

This kind of analysis is further used to predict the overall growth or decline of a company’s fortune. It means better automation, better understanding between cross-functional teams, and more effective workflows.

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